Co-founder and CEO at Epiphany. Passionate about building products. Working to simplify how we can make sense of what customers are telling us - so we can build things they really want.
Co-founder and CEO at Epiphany. Passionate about building products. Working to simplify how we can make sense of what customers are telling us - so we can build things they really want.
What is a sticky note? A sticky note is a small rectangular piece of paper…
Creating a product that meets users’ demand is the key to the success of any…
Service design isn’t a new concept in the design world. To put it in simple…
By gathering qualitative data from users, product designers can make out what is available in the market, what the users want and how to fill the gap.
Here are a few lessons I have learned about doing user interviews as a founder….
Insights are patterns in the observations we make in the world. They give us an…
Here’s the secret — It doesn’t just happen, it takes a lot of effort. There is a…
Mindhunter is a Netflix show that revolves around FBI agents who interview imprisoned serial killers…
Definition: A customer need is a problem or pain-point that the customer intends to solve…
We started our last company, SliceBread, in December 2015. Within three months we were able…