Co-founder and CEO at Epiphany. Passionate about building products. Working to simplify how we can make sense of what customers are telling us - so we can build things they really want.
Co-founder and CEO at Epiphany. Passionate about building products. Working to simplify how we can make sense of what customers are telling us - so we can build things they really want.
Insights are patterns in the observations we make in the world. They give us an…
Here’s the secret — It doesn’t just happen, it takes a lot of effort. There is a…
Mindhunter is a Netflix show that revolves around FBI agents who interview imprisoned serial killers…
Definition: A customer need is a problem or pain-point that the customer intends to solve…
We started our last company, SliceBread, in December 2015. Within three months we were able…
Every fifteen minutes of a conversation transcribes to about 2500 words or 5 pages of…