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Innovation, Our Learnings, User Research
Our toxic relationship with sticky notes.

What is a sticky note?  A sticky note is a small rectangular piece of paper…

Product discovery isn't linear.
Discovery isn’t always a linear process. It’s messy.

Creating a product that meets users’ demand is the key to the success of any…

The crucial element in service design: user feedback

Service design isn’t a new concept in the design world. To put it in simple…

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